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Car Rental Cancellation Policy

Plans change. Whether you can cancel a rental for free depends mostly on how you booked. Here's the difference — and how to avoid a needless charge.

Short answer: It comes down to your rate type. Pay-at-pickup / free-cancellation bookings can usually be cancelled at no charge up to a cutoff before pickup; prepaid rates may carry a cancellation fee. Always check your confirmation, and contact the company as early as possible. iRent's pay-at-pickup booking keeps things flexible.

The two booking types

TypeCancellation
Pay at pickup / free cancellationUsually cancel at no charge up to a set cutoff before pickup. The most flexible option.
Prepaid / non-refundableOften discounted, but may charge a cancellation fee or be non-refundable. Read the terms before booking.

No-shows

Not showing up without cancelling (a "no-show") is the costliest outcome — prepaid rates may forfeit part or all of the amount. If your plans change, always cancel or modify rather than just not appearing.

How to cancel or change a booking

  1. Check your confirmation email for the rate type and cancellation cutoff.
  2. Contact the company as early as possible — earlier is cheaper and easier.
  3. Ask to modify instead of cancel if your dates just shifted — often simpler than rebooking.

✅ Booking with iRent? We use pay-at-pickup, so you're not locking up a prepayment — and if plans change, just call us at (305) 608-8691.

Frequently asked questions

Can I cancel a car rental for free?

It depends on your rate. Pay-at-pickup or free-cancellation bookings can usually be cancelled at no charge up to a cutoff before pickup. Prepaid rates may carry a fee — check your confirmation.

What happens if I don't show up for a rental?

A no-show is the costliest outcome, and prepaid rates may forfeit part or all of the amount. If plans change, always cancel or modify instead of simply not appearing.

How do I cancel a rental car booking?

Check your confirmation for the cancellation terms and cutoff, then contact the rental company as early as possible. If your dates just changed, ask to modify instead of cancel.

Does iRent require prepayment?

iRent uses pay-at-pickup, so you're not locking up a prepayment. If your plans change, just call (305) 608-8691 to cancel or modify.

Book flexible with iRent

Pay at pickup, no prepayment locked up — plans change? Just call (305) 608-8691.

Book with iRent →

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